Make a Referral

Thank you for considering JH Mentoring.

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We accept referrals from participants, families, guardians, support coordinators, plan managers, allied health professionals and other providers. 

 

Our intake process helps us understand the participant’s goals, support needs, preferences, risks, funding and service suitability before supports commence.

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Who can refer?

Referrals can be made by:

• Participants

• Parents and families​

• Guardians

• Support Coordinators

• Plan Managers

• Allied health professionals

• Behaviour Practitioners

• Other Providers

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Our intake pathway

At JH Mentoring, support does not start with a roster. It starts with understand the person.

Our intake pathway usually includes:

1. Referral received

2. Initial screening

3. Introductory call or meeting

4. Funding and suitability review

5. Service agreement and consent

6. Intake assessment

7. Risk, emergency, support and goal planning

8. Mentor matching

9. Team leader involvement

10. First shifts commence

11. Check-ins and review

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This process helps us build the right support framework around each participant before services begin.

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Helpful Information to Include

When making a referral, please include as much relevant information as possible, including:

• Participant name and age

• Suburb / location

• NDIS funding type

• Plan dates

• Support goals

• Preferred days and times

• Preferred mentor qualities

• Relevant diagnoses or support needs

• Known risk or behaviours of concern

• Medical alerts

• Behaviour support plans, if relevant

• Allied health reports, if relevant

• Support coordinator details

• Family or guardian contact details

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Referral Suitability

JH Mentoring supports participants of all ages. Every referral is reviewed individually so we can consider goals, support needs, risk, funding, location, mentor availability and service suitability. Our minimum shift length is 2 hours. Typical support sessions are usually 3-6 hours. 

Some participants, particularly those with more complex support needs, may require additional weekly hours to ensure supports can be planned and delivered safely and consistently.

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Group Programs and Short Term Respite

Sunday Socials and short term respite are available to existing JH Mentoring participants or to new participants who complete our simplified intake process. 

This helps ensure we have the right emergency information, risk information, support details and funding arrangements before group supports begin.

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Current Capacity

JH Mentoring currently has capacity across Adelaide and Greater Adelaide, with no formal wait-list at this time.

We aim to move from referral to service commencement within approximately two week where suitable, although this may depend on participant complexity, mentor matching, and how quickly required information can be gathered.

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