About JH Mentoring
At JH Mentoring, we believe good support should feel personal, practical and genuinely meaningful.
We support people in the home, in the community, in social settings and through short term respite. For some participants, this means building independence, confidence and skills. For others, it means having consistent support with daily life, routines, companionship or community access.
Our approach is relationship-based, but it is also backed by clear planning, communication and team oversight.
Our Mission
Well, it's simple!
...to offer support that feels personal, empowering, and real.
At JH Mentoring, our mission is to provide practical, high-quality disability support that helps participants
feel supported, connected and confident in daily life and in the community.
We provide support that may include daily living assistance, community access, in-home support, personal care, mentoring, social programs, short term respite and goal-focused experiences.
We focus on building genuine relationships, understanding each person properly, and creating support that is safe, meaningful and suited to the individual.
Our Vision
Our vision is to help people with disability live meaningful, connected and fulfilling lives, supported by
mentors and support workers who genuinely care.
We envision a future where every person feels seen, heard and supported to live life in a way that reflects
their goals, preferences, interests and needs.
At the heart of this vision is our team. We are intentional about building a skilled, values-aligned team who
share JH Mentoring’s long-term commitment to high-quality support. By matching staff strengths, interests
and skills with participant goals and support needs, we aim to create opportunities for connection, independence, confidence and meaningful life experiences.
Our Heart
JH Mentoring is here to help people build confidence, grow their independence and feel truly connected.
Whether that means learning a new skill, getting out into the community, attending a social activity, building routines at home, working toward employment, or simply having a great day doing something meaningful, our role is to walk alongside each person in a way that suits them.
We are not just focused on filling shifts. We take the time to understand each participant’s goals, needs,
preferences, personality and support requirements so we can build support that feels personal, respectful
and well matched.
Behind it all is a team that genuinely cares and brings heart, purpose and practical skill to the work we do.
Meet Josh Hawkins
Founder and Director of JH Mentoring
Josh Hawkins is the Founder and Director of JH Mentoring, an Adelaide-based registered NDIS provider
supporting people through practical daily support, community access, mentoring, social programs, short
term respite and capacity-building experiences.
Josh began working in the NDIS sector in 2019, starting in direct support roles across mentoring, life skills,
community access, social groups, overnight respite, employment support, budgeting, routines and
participant goal planning. This hands-on experience continues to shape the way JH Mentoring operates
today.
Since founding JH Mentoring, Josh has grown the organisation from the ground up into a team-based
provider supporting more than 70 participants across South Australia. As the organisation has grown, Josh
has remained focused on ensuring that quality, consistency, communication and genuine connection
remain at the centre of the support JH provides.
Josh believes that good support should be practical, personal and shaped around the individual. For some
participants, this means building confidence, independence, social skills or employment-related goals. For
others, it means having reliable support with daily life, routines, community access, companionship or
meaningful activities.
A key part of Josh’s leadership is building strong support frameworks around participants and families. This
includes thoughtful intake, risk planning, support plans, mentor matching, Team Leader involvement, staff
communication, check-ins and ongoing review. This approach helps ensure that support is not only warm
and relationship-based, but also structured, safe and well considered.
Josh is also passionate about building a skilled, values-aligned team. He believes the right mentor match
can make a significant difference, and that great support happens when staff understand the person, their
goals, their needs and the way they like to be supported.
Outside of JH Mentoring, Josh values family, personal growth, fitness and staying connected to the
community — values that continue to shape the way he leads and the standards he sets across the
organisation.
"Support does not start with a roster, it starts with understanding the person."
Our Leadership Team
JH Mentoring is supported by a leadership team that helps guide staff, maintain communication, support participant outcomes and ensure services are delivered with care, consistency and structure.
Our Team Leaders play an important role in supporting mentors, checking in with participants, helping with support planning, monitoring documentation and making sure staff have the information they need to provide safe and meaningful support.
Team Leader
Meet Renolda
Renolda is a compassionate and grounded team leader who brings empathy, reliability, and a strong person-centred approach to her work. She is passionate about building safe, respectful and empowering relationships with participants and staff.
Renolda supports the team through guidance, communication and role modelling based best practice, helping ensure particpants feel heard, respected and well supported. Her calm and adaptable approach makes her a strong support for both participants and mentors.
Team Leader
Meet Hayley
Haley brings warmth, energy and a strong relationship-focused approach to her role. She is passionate about helping people feel comfortable, included and support to try new things.
With experience supporting children, young adults and older people, Hayley brings empathy, patience, communication and practical problem-solving to her work. Her interests in cooking, fitness, sport, music, photography and the outdoors help her connect with participants in genuine and engaging ways.
Team Leader
Meet Rebekah / Bek
Bek brings extensive experience in the NDIS sector, including support for participants with complex needs across a wide range of ages. She has a strong practical understanding of mentoring, daily living skills, social confidence, family collaboration, risk awareness and participant planning.
Bek is creative, resilient and relationship-focused. Her experience supporting participants with meal planning, money management, outings, communication strategies and confidence-building makes her a valuable part of the JH Mentoring team.
More than a Mentor - Thoughtful Mentor Matching
Our mentors bring a wide range of skills, interests and life experience. Across the JH Mentoring team, this may include experience or interesting in fitness, nutrition, gardening, hospitality, cooking, finance, budgeting, music, art, sport, surfing, dance, administration, support coordination, business development, event management, education support, Aboriginal supports, science, car detailing and more.
When matching participants with mentors, we consider goals, personality, support needs, communication style, interests, risk considerations and staff strength. This helps us create support relationships that feel more natural, engaging and purposeful.
Where appropriate, we can share staff profiles with participants and families to support the matching process. Meet and greet sessions and regular check-ins help ensure the match is working well.
Our Values
Person-Centred Support
Every participant is unique. We take the time to understand each person’s goals, preferences, personality,
strengths and support needs so that support feels individual, respectful and meaningful.
Practical Support
We believe support should make a real difference in everyday life. This may include help with routines, community access, appointments, cooking, personal care, social connection, skill development or meaningful activities.
Genuine Relationships
Trust and connection are central to quality support. We believe great support starts with consistency,
respect, authenticity and taking the time to build a real relationship.
Inclusion and Community
We help participants access their communities, explore interests, build social confidence and experience a
stronger sense of belonging.
Skilled, Values-Aligned Team
We are intentional about who joins our team. Our mentors bring a range of skills, interests and experiences, and we aim to match these strengths with participant goals wherever possible.
Growth and Learning
We are committed to ongoing improvement. Through training, reflection, communication and support planning, we continue to strengthen the quality and safety of the support we provide.
Fun with Purpose
We believe support should be meaningful and enjoyable. Whether a participant is working toward a goal, trying something new, building confidence or simply enjoying a positive day in the community, we make space for fun, connection and joy.